Job Description

Concessions BartenderJoin our community and experience Emerson College! The Concessions Bartenders are a crucial part of the Office of the Arts' Guest Experience team, providing snack and beverage service at hundreds of events within the Cutler Majestic Theatre and Paramount Center throughout the year. Shifts can vary between these locations. Concessions Bartenders are TIPS Certified cashiers, trained to serve a variety of consumable items, including both alcoholic and non-alcoholic options. Concessions Bartenders are expected to facilitate sales at events where items are sold to audiences as well as receptions where items are distributed free of charge. This position reports to the Guest Experience Manager.Essential Job DutiesGreet guests and take orders for food and beverage itemsAccept payment from guests and make change as necessaryManage operation of POS system for assigned shifts, accepting cash, credit, or electronic paymentsMaintain the highest quality standards and portion consistencyMaintain the overall cleanliness and organization of the Concessions boothAssist in the set up and break down of the Concessions booth before and after the event, including relocating inventory items, counting cash banks, and organizing display shelvesEnsure the safety of all patrons by checking ID's for all alcoholic item sales and observing patron behaviorOther duties as assignedQualificationsTIPS On-Premise Certified (This can be provided.)Customer Service Experience requiredGeneral Cash handling or POS Experience strongly preferredKnowledge, Skills, and AbilitiesAbility to calculate basic math functions (addition, subtraction, division, multiplication, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.Ability to handle cash accurately and responsiblyAbility to work well in a team-oriented, fast-paced, event-driven environmentAbility to speak, read and write in EnglishAbility to provide excellent customer servicePhysical AbilitiesRequires ability to stand for extended periods of up to 3 hoursRequires ability to lift objects weighing up to 40lbsEvening and weekend availability is requiredOpen availability is strongly preferredWork EnvironmentTheater/Event SpaceGeneral Office EnvironmentThe compensation range for this role is $15.25-$17.15 per hour.Grade of Position: T01N Scheduled Weekly Hours: 15.00In addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week. Benefits include outstanding health plans with limited out-of-pocket expenses, dental plans, generous time-off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible. Additional benefits such as life and disability coverage as well as commuter offerings are available. Please refer to our benefits website for a full list of benefits and eligibility requirements.

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