Customer Success Manager - REMOTE Job at The Locklear Agency, West Virginia

  • The Locklear Agency
  • West Virginia

Job Description

Job Description

\n

About the Company

\n

\n

The Locklear Agency is an established organization built on vision, integrity, and a commitment to serving families at the highest level. Our mission is simple: to help people protect what matters most and leave every individual better than we found them. We take a modern approach to the industry by using advanced technology, streamlined systems, and genuine human connection to create a more efficient and empowering experience for the families we support. No cold calling. No chasing. You will work exclusively with individuals who have already requested assistance in securing protection for their loved ones.

\n

\n

About the Role

\n

\n

Learn and master our systems to deliver a high-quality client experience.

\n

\n

Responsibilities

\n

\n
    \n
  • Follow up with warm leads and prior client inquiries
  • \n
  • Meet with clients virtually through Zoom or phone
  • \n
  • Maintain clear and professional communication
  • \n
  • Collaborate with your team to ensure smooth, consistent client interactions
  • \n
  • Meet performance goals to earn growth opportunities
  • \n
  • Participate in weekly virtual training and development sessions
  • \n
  • Build and maintain client relationships with company-provided and self-generated leads
  • \n
  • Help families understand how their options can support long-term security and protection
  • \n
\n

\n

Qualifications

\n

\n
    \n
  • Three or more years of experience in sales, customer service, or a related field preferred
  • \n
  • Strong verbal and virtual communication skills
  • \n
  • Comfortable using technology and modern digital tools
  • \n
  • Excellent time-management and organizational abilities
  • \n
  • Professional, dependable, and service-driven
  • \n
  • A people-first mindset and willingness to learn
  • \n
\n

\n

Required Skills

\n

\n
    \n
  • Flexible availability, including evenings or weekends as needed
  • \n
  • Reliable smartphone, computer, and internet connection
  • \n
  • Ability to pass a background check
  • \n
  • Ability to complete contracting requirements
  • \n
  • Active Life and Health Insurance License or willingness to obtain with support
  • \n
\n

\n

Preferred Skills

\n

\n
    \n
  • Remote-friendly work with flexible training and scheduling
  • \n
  • Performance-based bonuses and incentives
  • \n
  • Annual company trips for qualifying producers
  • \n
  • Discounted personal coverage options
  • \n
  • Leadership development and long-term advancement opportunities
  • \n
  • Supportive, team-oriented environment built on service and integrity
  • \n
\n

\n

Pay range and compensation package

\n

\n

If you do not currently hold a Life and Health Insurance License, The Locklear Agency provides the resources and guidance to help you obtain it in as little as 7–10 days.

\n

\n

Equal Opportunity Statement

\n

\n

The Locklear Agency is committed to diversity and inclusivity in the workplace.

\n

Job Tags

Flexible hours, Afternoon shift

Similar Jobs

AYS

Social Media Moderator Job at AYS

 ...About the job Social Media Moderator Position: Social Media Moderator Location: REMOTE Company Overview: AYS Inc is...  ...practices for social media management - Collaborate with the content team to ensure consistent brand messaging across all social media... 

Pro Talent HR

Customer Service Representative (Remote) Job at Pro Talent HR

 ...ensuring that they not only meet but exceed their business objectives. Role Description (Remote-Work From Home) This is a full-time remote role for a Customer Service Representative at Pro Talent . The Customer Service Representative will be responsible for... 

Banner Health

External Communications Specialist Job at Banner Health

 ...is constantly changing, and at Banner Health, we are at the front of that change. We...  ...from you.The position centers on internal communications, including writing and editing stories...  ...team and supports senior specialists, managers and directors with storytelling... 

HII Mission Technologies Division

WASS Logistics Manager - 26922 Job at HII Mission Technologies Division

 ...business group within HIIs Mission Technologies division. All-Domain Operations comprises multi-domain operations, platforms and logistics, and intelligence operations.HII designs, develops, integrates and manages the sensors, systems and other assets necessary to support... 

Uncommon Schools

Middle School History Teacher Job at Uncommon Schools

 ...teaching and leadership. Join us to work hard, do good, and make a lasting difference! Job Description Uncommon Middle School History teachers work in grade level teams and departments to push students towards being self-guided learners. Our teachers develop subject...