Role OverviewWe are seeking a Senior UX Researcher to drive customer-centric insights across digital and physical retail ecosystems. This role focuses on understanding user behaviors across e-commerce, mobile, and in-store experiences, including healthcare or pharmacy-related journeys where applicable. You will partner closely with product, design, and business teams to shape seamless omnichannel experiences and influence strategic decisions through impactful research.Key ResponsibilitiesLead end-to-end UX research initiatives across digital platforms (web, mobile apps) and physical retail touchpoints.Define and execute research strategies aligned with business goals across areas such as online ordering, fulfillment, curbside pickup, and in-store experiences.Conduct advanced qualitative and quantitative research (e.g., interviews, usability testing, diary studies, surveys, and field research).Translate complex research findings into actionable insights that influence product strategy and roadmap decisions.Create personas, journey maps, and service blueprints for end-to-end customer experiences.Collaborate with cross-functional teams (Product, UX Design, Analytics, Operations) to integrate research insights into decision-making.Mentor junior researchers and contribute to building scalable research frameworks and best practices.Advocate for accessibility, inclusivity, and user-centered design across all touchpoints.Synthesize insights from multiple sources including analytics, customer feedback, and market research.Required QualificationsBachelor’s or Master’s degree in HCI, Psychology, Anthropology, Design, or a related field.6+ years of UX research experience with strong exposure to retail, e-commerce, or consumer-facing products.Proven ability to independently lead large-scale research initiatives.Expertise in a wide range of qualitative and quantitative research methodologies.Strong communication and storytelling skills with the ability to influence senior stakeholders.Experience working in agile, cross-functional teams.Compensation, Benefits and DurationMinimum Compensation: USD 44,000 Maximum Compensation: USD 154,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is available for independent contractors No applications will be considered if received more than 120 days after the date of this postPosting Date: 2026-03-23
WKBT, News 8 Now is looking for an experienced Multimedia Journalist to join our award-winning newsroom and continue our tradition of excellence across media platforms. The ideal candidate will be a self-starter with a proven ability to find, create and deliver engaging...
...Data Engineering & Applications Manager Location: Fort Lauderdale, Florida Work Schedule: Hybrid, three days per week onsite Travel: Approximately 15% Compensation: $135,000$155,000 base salary plus up to a 10% annual bonus Position Overview Our...
Reddit is a community of communities. Its built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active...
...Required Skills & Experience 3+ years of experience in Clinical Informatics, Healthcare Analytics, Population Health Analytics, Health Informatics, or a related field Advanced Base SAS programming experience with the ability to independently develop and analyze...
...Scrum Master Location: Newark, NJ (Hybrid, 3 days/week onsite) Employment Type: Contract-to-Hire Pay Rate: $50 $60/hour on... ...Jira, Jira Align, Miro, etc.) Preferred Qualifications Certified Scrum Master (CSM) certification Scrum Master experience...